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Phai Labs Inc.

Privacy Policy

This page describes how Phai Labs Inc. handles information for the Compounded website and product. It is intended to give visitors, customers, and partners a clear summary of how we collect, use, and protect information.

Who we are

Phai Labs Inc. operates the Compounded website and the Compounded platform. Compounded is software designed for compounding pharmacy compliance and workflow management.

What we collect

We collect information you submit through our website and product, including contact details, organization details, account information, and information needed to operate support, onboarding, and product workflows.

How we use information

We use information to respond to inquiries, provide demos, onboard customers, operate and secure the platform, improve the product, and communicate about service, compliance, and support matters.

Sharing and service providers

We may share information with trusted infrastructure and service providers that help us host, secure, support, and operate Compounded. We do not sell personal information.

Security and retention

We use reasonable technical and organizational safeguards to protect information and retain data only for as long as necessary to operate the service, meet legal obligations, resolve disputes, and enforce our agreements.

Questions or requests

For privacy questions, access requests, or correction requests, contact support@compounded.ca.

Product-specific agreements, customer contracts, and regulatory obligations may contain additional terms that apply to subscribed organizations using the Compounded platform.